100% MONEY BACK GUARANTEE AND 100% CUSTOMER HAPPINESS
* Diamond Painting Shoppe, LLC designs and assembles diamond painting kits with our exclusive Short Lint Custom Canvas, precision-printed in high resolution, brilliant Eco-Resin diamonds, and strong poured adhesive, to give you the best quality and rewarding diamond painting experience. We want you to be happy with your purchase. If you are not 100% satisfied and our kit fails to meet your standards, we want to make it right. Will issue you a refund or send you a new kit at no charge.
Please contact us at email@example.com to start a warranty claim. Include the following information.
Full name and email
Description of the issue
Photo of the defect
*OOPs - Uh-Oh Insurance
If the unthinkable happens. You spill the diamonds and canvas onto the floor and wind up with a confetti mess, do not stress! Please contact us at firstname.lastname@example.org. Send us a photo of the spill, a description of the mishap, full name and email, and order number. Our customer support agents will contact you within 24-48 hours and we will send you the missing diamonds for free.
* Our kits are checked before leaving the factory. We provide extra (30%) diamonds for each kit. If you are missing any number of diamonds at any time, please contact us at email@example.com and we will send you the missing diamonds for free. Please include your name, email address and order number.